This course is for business leaders who have a team or organisation to lead and inspire. You’ll gain leader identity development and visual, vocal, verbal and think-on-your-feet skills to inspire your people to take action. Develop your understanding and skill in carrying yourself like a leader, in sounding like a leader, and in crafting and delivering simple messages. We’ll also discuss ‘environment versatility’ - how to listen, speak and present in very informal to very formal environments.

Course Content

• Every interaction forms an impression and a potential for loss or gain.
• You are always teaching people how to treat and interact with you.
• The key under-ultilised listening technique
• ‘Owning and occupying’ a room
• Developing a voice that 'sells'
• Message stickiness
• The ‘think on your feet’ system

Course Delivery

Seminar/workshop
This course is one of a trilogy of courses that Michael Kelly conducts for CCE. It repeats the core principles and reinforces the content of the courses: ‘Plan and Deliver Memorable Presentations’ and ‘Listen and Speak Under Pressure’. However, the focus of this course is helping participants be perceived as a leader in any type of communication interaction, from one on one through to group interactions and presentations.

Course Outcomes

Participants will develop:

1. An improved identity as a person who is a leader
2. Attentive and connected listening skills
3. A visual leadership image
4. Skills in mastering the voice to use, for the specfic action/feeling you want
5. Message development/crafting skills for simple messages delivered impromtu.