If you’re a business manager or business analyst or in an organisational change role, this course will provide you with key skills in mapping, understanding and designing business processes and explain how to use processes to strategically realign your organisation. You’ll also learn how to define roles and responsibilities based on processes and how to use information systems and workflow to implement processes. Participants will work on an extended team-based case study and take a... [More]

The business case (also called a cost benefit analysis or feasibility study) is a key document and the very basis of many projects and investments. It should provide clear evidence that a project is worthwhile, that the benefits as described are achievable and that the associated costs can be contained. This intensive two-day workshop, aimed at project managers, team leaders and business analysts, covers the entire process involved in justifying a project by means of a business case... [More]

Managers and team leaders often feel like the meat in the sandwich of change. This program is for people managers who are required to implement a strategy designed by higher-level management. Drawing on recent developments in applied neuroscience, this course explains why people resist change. We explore what you can do to leverage the psychological drivers of human behaviour to build stakeholder engagement, to open minds & win hearts and bring about the required changes in your wor... [More]

The Diploma of Change Management is designed to develop and assess competencies of managers and team leaders for dealing with change within their workplace. This Diploma provides the skills needed as a manager and leader to enable all stakeholders to embrace change positively. This course is suitable for use in all sizes of operations. Change can involve the business model, strategy and processes of an organisation and so leaders need to be equipped to manage this change positively.... [More]

Organisations are increasingly taking risks in order to remain competitive. Management skills alone are not sufficient to mitigate risk. Rather there is a need for a specialised set of skills especially focused on risk management to ensure that the optimal path is taken for meeting ever changing customer needs without compromising the business health of the organisation. The Diploma of Risk Management is designed to develop and assess competencies of managers and team leaders for de... [More]

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base... [More]

This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. Prerequisites There are no formal prerequisites for this qualification. Duration & Structure The total duration for completion of this qualification is normally 3 months. This qualification consists of 9 units of competency. Manage Application o... [More]