Whether leading a team or an organisation, as a woman it is often challenging to command respect and authority in an environment that is generally driven by male standards. In this practical course you will identify deep-seated habits that may sabotage your work and career advancement. Learn assertive communication skills, including appropriate use of body language and voice, meeting and entertainment etiquette. Discuss key issues such as being liked versus respected, professional b... [More]

This course is for business leaders who have a team or organisation to lead and inspire. You’ll gain leader identity development and visual, vocal, verbal and think-on-your-feet skills to inspire your people to take action. Develop your understanding and skill in carrying yourself like a leader, in sounding like a leader, and in crafting and delivering simple messages. We’ll also discuss ‘environment versatility’ - how to listen, speak and present in very informal to very formal env... [More]

The purpose of this short course is to provide an introduction to the theory and practice of person centred facilitation. Opportunites will be provided to practice facilitation strategies and action methods suitable for leading groups, delivering training and giving presentations. The course delivery will model facilitative teaching. Course Content Week 1 - Introductions & the development of the group. What is facilitation? - Rounds, Name Game, Expectations; Culture of the group; In... [More]

The Diploma of Change Management is designed to develop and assess competencies of managers and team leaders for dealing with change within their workplace. This Diploma provides the skills needed as a manager and leader to enable all stakeholders to embrace change positively. This course is suitable for use in all sizes of operations. Change can involve the business model, strategy and processes of an organisation and so leaders need to be equipped to manage this change positively.... [More]

Organisations are increasingly taking risks in order to remain competitive. Management skills alone are not sufficient to mitigate risk. Rather there is a need for a specialised set of skills especially focused on risk management to ensure that the optimal path is taken for meeting ever changing customer needs without compromising the business health of the organisation. The Diploma of Risk Management is designed to develop and assess competencies of managers and team leaders for de... [More]

There’s much confusion and controversy surrounding business strategy. Using case studies and drawing on the ideas and models of leaders in the field, this course will debunk the myths and illustrate how good strategies are formed (and why bad ones remain embedded). You’ll gain an understanding of the relationships between strategy, planning and execution, and learn how to develop a strategic mindset, improve your analytical skills, and apply creative thinking to current challenges. ... [More]

This qualification reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices. Their role may be in any industry or organisational setting. Typically people in these roles will have considerable experience in their respective industries or vocational areas and combine an informed perspective of specific work requirements with their managerial approaches. The qualification requires a sound theoretical knowledge base... [More]

This qualification reflects the role of individuals who possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team. Prerequisites There are no formal prerequisites for this qualification. Duration & Structure The total duration for completion of this qualification is normally 3 months. This qualification consists of 9 units of competency. Manage Application o... [More]